Terms & Conditions

Terms & Conditions – Bright Wave

These Terms & Conditions govern your use of the Bright Wave website and your purchase of our products. By accessing our site or placing an order, you agree to the following terms.


1. Use of the Website

You agree to use this website for lawful purposes only and not to violate any local or international laws.


2. Product Information

We work hard to ensure all product images, descriptions, and specifications are accurate.
However, slight variations in color or texture may occur due to lighting or screen differences.


3. Pricing

All prices are listed in Egyptian Pounds (EGP).

Prices may change without prior notice.

The price at checkout is the final price you will pay.


4. Orders & Payments

When placing an order, you agree that:

All information provided is accurate and complete.

You authorize us to process your payment through our secure providers.

Orders are subject to availability.

We accept:
Cash on Delivery – Local & International Cards – E-Wallets.


5. Shipping & Delivery

We deliver to all cities and governorates in Egypt.

Orders are delivered within 7 business days.

Free shipping is available for orders above 8,000 EGP.

Full details are available in our Shipping & Delivery Policy.


6. Returns & Refunds

Returns are accepted based on the conditions stated in our official Returns & Refunds Policy, such as:

Defects

Damage

Wrong item delivered

Custom-made products are non-returnable.


7. Limitation of Liability

Bright Wave is not responsible for:

Incorrect installation of chandeliers

Damage caused by misuse

Delays caused by third-party couriers or force majeure events


8. Intellectual Property

All content on this website — including images, designs, logos, and text — is the property of Bright Wave.
You may not copy, reproduce, or distribute any content without written permission.


9. Account Responsibility

If you create an account:

You are responsible for keeping your password confidential.

You must notify us immediately of any unauthorized access.


10. Changes to Our Terms

We may modify these Terms & Conditions anytime. Updates will be posted here.


11. Contact Us

If you have questions about these Terms, contact our support team:
Email: info@bright-wave.org