Privacy Policy
Bright Wave – Privacy Policy
Last Updated: 15 November 2025
Welcome to Bright Wave. We are committed to protecting your personal information and ensuring a safe shopping experience for all customers in Egypt. This Privacy Policy explains how your information is collected, used, and protected when you visit or make a purchase from our website.
1. Information We Collect
A. Personal Information
When you place an order or attempt to place an order, we collect:
Full name
Shipping and billing address
Email address
Phone number
Payment information (processed securely through approved payment partners)
B. Automatically Collected Information
When browsing our store, we may collect:
Device information (IP address, browser type, operating system)
Pages visited and time spent
Cookies and similar tracking technologies used by Shopify
2. How We Use Your Information
We use your information to:
Process, confirm, and deliver your orders
Communicate with you regarding orders or customer support
Improve website performance and user experience
Detect and prevent fraud or unauthorized activities
Send promotional messages or offers (only with your consent)
3. Payment Methods
We offer secure payment options for all customers in Egypt:
Cash on Delivery (COD)
Local and international debit/credit cards
Electronic wallets (e.g., Vodafone Cash, Etisalat Cash, Orange Money, etc.)
All payments are processed using secure and encrypted channels through trusted payment partners.
4. Shipping & Delivery
Delivery is available to all governorates within Egypt.
Orders are typically delivered within 7 business days.
Your personal details are shared only with trusted shipping partners to complete delivery.
5. Sharing Your Information
We may share your information with third parties only when necessary:
Shopify (our store platform)
Payment providers
Courier and shipping partners
Analytics and marketing tools
We do not sell, rent, or trade your personal data to any external parties.
6. Data Security
We take appropriate technical and administrative measures to protect your data. While no online transmission is 100% secure, we work closely with Shopify and our payment partners to maintain the highest security standards.
7. Cookies
We use cookies to:
Enhance your shopping experience
Remember your preferences
Analyze website traffic
You may disable cookies through your browser, but some features may not work properly.
8. Your Rights
You have the right to:
Access your personal information
Request correction or update
Request deletion of your data
Opt out of marketing messages at any time
Contact us at: info@bright-wave.org to exercise these rights.
9. Third-Party Websites
Our website may contain external links. We are not responsible for the privacy practices of third-party websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
11. Contact Us
If you have questions about our Privacy Policy or your personal data, contact us at:
Bright Wave Customer Support
Email: info@bright-wave.org